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We welcome your comments

Billing | Medical records | Employment | Facilities | Services | News media | Other | Send us an email | Complaints | Compliment a staff member | Web site feedback | Privacy concerns

If this is a medical emergency, call 911 immediately. Web messages sent are checked during normal business hours only.

Billing

• Submitting bills to insurance
• I need a copy of my bill/I don't understand my bill
• Can I set up a payment plan?
• I may have trouble paying my bill
• I believe my bill has already been paid
• I am in financial trouble and need some help
• I'd like to pay my bill via the web

For all other billing questions, please click here.

Medical records

If you want a copy of your medical records, you need to print and fill out a release form and submit that to your doctor's office or the facility that holds your records. We cannot provide medical records based on an email or online form.

[ Learn more and get instructions ]

Employment

• I'm looking for a job or want to email my resume
• I have questions about the application process

We are not able to provide a status on applications. If you are being considered for a position, you will be contacted by the appropriate Aurora representative.

For all other questions regarding employment at Aurora, please click here.

Facilities/phone numbers

• I'm looking for a job at a specific Aurora facility
• I have questions about my health
• I would like to volunteer at an Aurora facility
• I'm looking for health classes or screenings

If you have any other question related to an Aurora facility, please contact the facility directly. Phone numbers and addresses for all of our facilities can be found in the Facilities Directory.

Services and feedback

If you have a question about Aurora services, click here. Telephone numbers and other contact information are listed with each service.

Complaints

We greatly value your feedback. If the service you received from any Aurora facility or employee exceeded - or failed to meet - your expectations, please click here.

If you would like to speak to us about a privacy concern please contact the Chief Privacy Officer at 1-877-592-7996 toll free or at 414-647-6404.

Privacy concerns

If you would like to speak to us about a privacy concern please contact the Chief Privacy Officer at 1-877-592-7996 toll free or at 414-647-6404.

Compliment a staff member

Miracles happen every day. Or maybe you just had an excellent experience. Tell us about it and the employees involved may be nominated for our recognition program!

News media

If you are a reporter, please click here.

Other

If you have a question or comment that isn't covered under the categories listed above, or if you simply aren't sure, click here.

• Request medical records
• View a guide to this site

Web site feedback

If something about the site isn't working or is frustrating you, please let us know.