Visitor information & amenities at Aurora Medical Center - Sheboygan County

Visitor policy

All Aurora facilities have a visitor policy in place that helps us ensure safe care. See our visitor policy

Visiting hours

Visiting hours are 8 a.m.-8 p.m.

Visiting with children

Children are welcome to visit. It is the responsibility of the family member to supervise their children at all times. Children are not permitted to wander unattended or disturb other patients. Any child with a communicable disease or obvious illness will be restricted from patient contact and other areas.

Parking

There is plenty of parking around the hospital.

Cafeteria

Our two-story atrium provides a welcoming dining area with natural light and immediate access to the outdoor healing garden and courtyard space. The cafeteria features hot and cold beverages, snacks, made-to-order deli options, and a fresh self-serve salad bar and soup station. Grab-and-go items such as sandwiches, salads and desserts are also available. Hours of operation are 7 a.m.-7 p.m. daily.

General information

We strongly encourage you not to bring valuables to the hospital. Any valuables you bring will be sent home with your family or placed in security.

Food may be brought in within your dietary restrictions. A doctor’s order is required for alcoholic beverages.

Family waiting areas and patient room amenities

The medical/surgical patient rooms are all private with a large functional bathroom with a shower. All rooms are standardized, promoting a universal environment with the flexibility to care for any patient. Rooms provide patients with a direct line of sight to beautiful views of nature outside to promote healing. State-of-the-art technology includes external room displays and digital whiteboards that display patient information. The Family Zone offers ample space for visiting family members.

Patient safety

To ensure the safety of our patients and visitors, all entrances except the emergency entrance are locked 8 p.m.-5:30 a.m. Monday-Friday and 8 p.m.-7:30 a.m. Saturday, Sunday and holidays.

Pets

If you’re staying at our hospital for treatment, your dog can be brought in to visit with the permission of your care provider. Typically, dogs are the only pets allowed to visit, but you may ask your provider about other pets. The decision to allow other visiting pets is made on a case-by-case basis. Ask your provider for details.

Spiritual care

The meditation room, located on the first floor, is open to patients and visitors 24 hours a day. Members of all faiths are welcome.

Chaplains are available 24 hours a day. Ask the waiting area receptionist or nurse caring for your family member to contact one for you.

Telephones

Public telephones are conveniently located throughout the hospital in the cafeteria, waiting areas, vending rooms and near all main entrances. Telephones are also available in patient rooms.

Tobacco-free campus

Our hospital is tobacco-free, indoors and outdoors. This includes our lawns, walkways, sidewalks and parking lots (including inside vehicles). All smoking materials, including any tobacco products, chewing tobacco, inhaled tobacco substitutes or smokeless cigarettes must be extinguished or disposed of prior to entering the property.

We understand quitting tobacco can be hard. If you choose to quit and need assistance, The Quit Line is free of charge to Wisconsin residents. Call 800-QUIT NOW.

Coffee and gift shop

The Market coffee shop serves hot and cold beverages including coffee, espresso and smoothies, along with prepared sandwiches, salads, snacks and bottled beverages. Greeting cards, flowers and assorted gifts are also available for purchase. Hours of operation are 6:30 a.m.-3 p.m. daily.

Hospital store and pharmacy

Our outpatient pharmacy is located near the main entrance of the hospital. Hours are 8 a.m.- 6 p.m. Monday-Friday and 8 a.m.-1 p.m. Saturday-Sunday.

Benefits for patients and family members include:

• Prescriptions ready in 15 minutes or less
• Free curbside pick-up or mail delivery
• Immunizations – including COVID vaccinations
• Compounding pharmacy for specialized medications
• Free sharps disposal
• Medication disposal drop box
• Pet medication discount program
• Most pharmacy insurance plans accepted

On-site conveniences

Additional on-site conveniences include:

• ATMs
• Daily newspaper machines
• Escort service
• Family lounges on inpatient floors
• Healing garden
• Mail and flowers delivered to inpatient rooms
• Notary services
• TVs and radios in all patient rooms