Telehealth: Get help starting video visits

Sometimes called virtual health or telehealth, our virtual visits are another way for you to get care with a provider – only you'll use your mobile device or computer instead of visiting a clinic or doctor's office. 

Aurora offers three types of virtual visits so you can get medical advice where and when you need it: Quick Care Video Visits, video visits with your provider and e-visits. 

You'll need to create a LiveWell account to start a virtual visit or have proxy access if you’re starting a virtual visit for another person, such as your child.

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How to start a Quick Care Video Visit 

With Quick Care Video Visits, you can see a provider any time and from anywhere, 24/7. Get Quick Care Video Visit step-by-step instructions for desktop and mobile.

Learn more about Quick Care Video Visits.

How to start a video visit with your provider

Video visits with your provider are just like office visits – minus the trip. Get step-by-step instructions for a video visit with your provider for desktop and mobile.

Learn more about video visits with your provider.